We hope you love your Fly Speck eyewear. If for any reason you're not satisfied, we offer hassle-free returns and exchanges.
Eligibility:
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Items must be returned within 14 days of delivery
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Products must be unused, undamaged, and in original packaging
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Proof of purchase is required
Non-returnable items:
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Custom or made-to-order pieces (unless faulty)
Process:
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Email support@officialflyspeck.com with your order number and reason for return
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Wait for confirmation and return instructions
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Ship item(s) back using a tracked service
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Once approved, your refund will be processed within 5–7 business days
Return shipping costs are the responsibility of the customer unless the item is faulty.
Contact Us
Got a question, concern, or feedback? We'd love to hear from you.
Customer Support Email: support@officialflyspeck.com
Business Hours: Monday to Friday, 9am–5pm (GMT)
Social Media: @officialflyspeck on Instagram & TikTok